The shift

AI risk is on the policy now.

Following Air Canada's chatbot ruling and the wave of incident disclosures through 2025, the cyber and E&O markets at Lloyd's have moved from "no specific AI exclusion" to "show your AI logging methodology at submission."

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Premium impact

Specialty brokers report 5–15% premium loadings on policies where AI agent exposure is undocumented, and full exclusions where the insured cannot evidence operational logging.

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New submission questions

Major syndicate submissions now include AI-specific questions: which models in production, governance framework, incident response procedure, and audit logging methodology.

Claims defensibility

When a claim is made under a cyber or E&O policy involving an AI-driven service, the insurer's investigators will request a reconstruction of the relevant agent actions. Without tamper-evident logs, the claim is harder to defend.

The pack

What the insurance pack contains.

The Agent Audit insurance evidence pack is purpose-built for submission at renewal or for claim support. It demonstrates the controls underwriters want to see, in the format they're used to receiving.

Submit a stronger renewal.

We work with your broker — Lockton, Marsh, Howden or your specialist — to produce the AI risk evidence underwriters now expect.

Start free about your renewal